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Wednesday, August 8, 2012

Getting better and organizational direction

As follow-on to a previous discussion, I would like to briefly comment on getting better and how one goes about doing so. Part of the idea of being consistent has to be the effort a leader puts into getting better.

Leading an organization should tend to indicate that the group is going somewhere; not necessarily geographically, but somewhere other than where they are today. That might be somewhere philosophically, somewhere operational wise, somewhere in the direction of new products, somewhere other than nowhere—but never standing still.

Hopefully, the direction the organization is headed is better than where they are today; better always good. Maybe a more efficient operation is the only current goal. That’s lofty enough for anybody at any time. But more efficient at what cost, one might ask. Cost is always a relative term and only applies to the here and now. Costs are constantly changing; technology improves, costs come down, competitors go out of business—whatever the case, costs are always changing.

Leaders must never ever be satisfied with the status quo. The guys in charge must always be looking forward. Sometimes forward is not necessarily straight ahead. It just might a tangent to the current direction.

Change must be the guiding light, somewhere out there in the future. Hopefully, its not accompanied by a train whistle at the other end of the tunnel; but a beacon out there in the stratosphere of the unknown world of better.

Heading down a new course, leaders must consistently be observing and evaluating the process and results. They must be ready to change course if and when the time is right.

You wanta go where?
Constant changes in course are not always good and tend to confuse the followship. The group may begin to believe the plan is not up to snuff and decide to jump ship, at least in believability—this is not good. Continual reinforcement is required. Information becomes king and is deserved by one and all.

Change, for the better, should be one of the organization’s central goals.

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